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Vertical ambition welcome here August 11, 2016

Posted by nicholas gill in Team Eleven, thought leadership, Uncategorized.
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We’re now in our 8th month since starting Team Eleven. We started with just us two, two desks and two chairs in a two-person office. In that time we’ve grown rapidly, in a way that completely exceeded all our own expectations and ambitions. We’re humbled by the clients who wanted to partner with us as we forged our way in this world without the safety net of a big agency. And the people who wanted to work with us based on who we are as people, our vision and our way of working.

Fundamentally we believe in the strength and depth of relationships.

Relationships with clients to truly understand and add value to their business to add immediate impact but also to sustain that momentum – something that the agency pitch process and slash and burn approach to agency roster management seems to have devalued into an instant magic formula.

Relationships with people in our team because they are the key to making things happen. I remember a long time ago some sage advise from Richard Marshall at TMW who told me, “people buy people.” It struck a chord then and it is something that Sophie, myself and everyone who works with us firmly believe.

And relationships with our partners. Critical given our operating model – a small, nimble core of talented client partners and strategists augmented by best in class creative, producers, designers, social media types, videographers, editors, copywriters, technologists, UX and more.

We’ve worked with a ridiculously talented award-winning  sports marketing creative genius from New York, a video editor in Sydney, social experts in every major European country and a user experience and digital creative polymath from New Zealand. And some people just up the road from us too. We look after these people. We treat them right. And the upside for clients – and us – is we get to work with the best talent in the world, not just the next available person in the room.

Our approach also means paying interns. Our industry is notorious for making interns work like dogs and paying them in belief that having the hallowed agency name on the CV is something that people would chew their own feet off for. Ridiculous arrogance and pomposity. We have an intern and we’re paying her because it’s the right thing to do and we want her to enjoy the experience without having to worry how she’s paying for her bus fare or her next meal. We also want to make sure she feels that she can contribute, learn and grow with us.

Because the ‘debate’ is obviously not over. Kevin was obviously wrong. It seems that, for a lot of people, perhaps the nostalgia of Mad Men had become reality rather than period entertainment. Aggression and arrogance often misplaced as qualities that drive successful businesses. Where people seem to think that boorish, arrogant, bullying and outdated behaviour is good and wins the day and this is the way you all need to be. Traits like those, as much as they are rightly getting pilloried now, had previously been held in high regard and rewarded in the endless agency quest to climb the ladder and deliver growth above everything else.

The creative industry shouldn’t subscribe to that. We certainly don’t subscribe to that at Team Eleven.

We’re hugely proud that our board is 50-50 male-female. And that our team is 85% female. Not because of some quota chasing tick box, but because they are the absolutely best people to improve our team and deliver against our mission. And encourage the now infamous vertical ambition.

And ambition is something we don’t lack. Although Team Eleven only started up in January from a 2-person office, we have recorded phenomenal growth on the back of impressive client wins for Invisalign Europe, Renew Health and Asics Europe. We recently moved into a bigger office and have expanded the team from the initial two partners by making four additional hires in the last few months helping them, us, and our clients, with all our own vertical ambitions.

 

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