i still hate BA March 23, 2007Posted by nicholas gill in thoughts, travel.
I don’t enjoy travelling with BA ever since I went to Italy on holiday and had to sit in the most filthy cabin I’ve ever experienced. What’s more, the cabin crew were the most surly bunch of gets I had ever come across. Since then I’ve tried to avoid them wherever possible. And I was reminded why today.
At Schiphol airport in Amsterdam, my colleague wanted to spend the 30 mins or so before flying in the Exec Lounge. I went along as we needed to finish up some work. Upon presenting her Gold card and requesting guest access for me, the lady behind the counter was incredibly off hand and rude when saying that if I wasn’t flying BA I couldn’t come in, no matter if my colleague had a Gold card. Oh and by the way the lounge was already very busy, said in the most arrogant and condescending manner possible. Probably because I had a FlyBE ticket which is clearly only for second class citizens who don’t deserve to be seen in the lounge.
Cracking piss poor customer service. To a gold card customer! Just re-iterates my belief that BA are arrogant and over-priced. I flew for approx £200 less than my colleague, won’t be offered an over-priced roll and bad coffee and will get to an airport 10 minutes from my home.
And I can still check in on-line, have a fast bag drop and have a nice, spacious, comfy seat. And FlyBE have plane’s called Matt Le Tissier and George Best. I think I flew on George on the windiest day ever a month or so back as I ended up being bounced around the cabin and had to resort to using the sick bag for the first time ever. Coincidence?