brands need to take the risk while embracing technology November 14, 2011Posted by nicholas gill in advertising, analytics, brand experience, data, digital, integration, mobile, Technology Digital.
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Article in Technology Digital by me on why brands need to blend with other channels of interaction to create a bigger impact among their audiences.
Image also from Technology Digital
connecting and kinecting October 20, 2011Posted by nicholas gill in advertising, brand experience, integration, microsoft.
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When CP+B picked up the Microsoft advertising account, we all wondered what would happen. The “I’m a PC” ads weren’t as bad as the original haters suggested. The product elements and the use of interesting characters started to change perceptions of Microsoft. I quite liked them but I didn’t identify with being a PC still. And then just as some momentum was happening, the Launch Party “thing” happened. Finding the video now, the comments have been disabled on the version I am linking to. Unsurprising given it was truly horrific. I also thought the “Windows 7 was my idea” campaign was an interesting concept but felt hollow in execution. There’s been some advertising for the Windows Phone but in a market that is dominated by Apple, HTC and Samsung in the kudos and media space, it’s not really stood out. And then there’s X-Box. The golden child. And it’s shinier child, Kinect. Which aped the successful Wii advertising but without a controller. X-Box is a great product and the Kinect addition has made it even better.
But it’s never been leveraged as part of a wider brand and product effort. The reason I, and countless others, buy into Apple is that their stuff together just works. iTunes, iPhone, iPad, iMac, AppleTV and so on. Seamless, easy, great. The best brand experience by far. You can even take this into the retail environment.
You don’t get the same feeling from Microsoft. It feels disparate and hard. My own experience of Apple’s “plug it in and it will work” is in stark contrast to “plug it in and load the accompanying CD, load up the drivers, reboot, etc.” of Microsoft. Now I know this perception is now several years old but it’s stuck. And that’s why we are an Apple household.
But this new ad challenges people like me. And it makes use of the integrated Microsoft brand experience which has never been done before. I like it. It shows Microsoft in a new, family setting than rather the individuals it has targeted before. It has humour. It’s not trying to copy Apple or Nintendo either. It also looks easy, creative and fun to have Microsoft products in your home. It’s a shame then that the good work of the commercial is let down by a bland website that does nothing to re-enforce the message of connectivity and togetherness by immediately splitting the products again. Perhaps CP+B can get their hands on the digital side of things too?
google mother August 31, 2007Posted by nicholas gill in account planning, advertising, blog, integration, presentations, stats, strategy, thoughts, website.
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Mums. Bless them. We love them. And they love the web. Can’t get enough. And you thought it was all the young dudes who made the news. New research from eMarketer tells us 89% use it twice a day. Wow. Search is by far the biggest weapon of choice (Google being the goddess of choice in mother search world) with a HUGE 86% of respondents using search as their most efficient way of searching for info. The interwoven nature of offline and online is demonstrated by nearly two thirds using search to find more info after seeing an ad.
But although usage is high, their behaviour fits into their hectic worlds. We like to call this “snacking”, an apt description when nearly two thirds of visit duration are less than 30 mins. In an out. Onto the next thing.
Here’s a video I pulled together for a pitch last year trying to depict this in more visual impact terms than the graphs here which are from eMarketer in July & August 2007. What do you think (apart from the reduction in quality to make it web usable rather than you having to go to lunch during download time)?
Hybrid Mom (hy brid mom, n.): An adult female who has discarded outdated and unrealistic conceptions of motherhood. She is parent, wife, volunteer, and sometimes entrepreneur, all in one. Known for her strength, sense of humor, and flexibility, a hybrid mom is actually a fusion of roles that suit her own individuality.
I’m not particularly target audience but content wise it’s a little light to say the least (on the site), an example of which is the sparsely populated blog: three entries since December which makes you think that someone thought “hey, we need a blog cos like everyone does” and then failed at seeing it through. Hopefully the magazine has more exciting content – about half of mums/moms spend about an hour a day with the mags so maybe it has a better role there?