the future is flat | microsoft surface May 30, 2007
Posted by nicholas gill in futurology, though leadership.add a comment
This is awesome. Microsoft seem to finally be emerging as a technology innovator rather than just a grey box. This stuff could have a huge impact on how people interact with form and function.
Source: Scobleizer onTwitter about 8hrs ago
consumer closeness May 30, 2007
Posted by nicholas gill in account planning, though leadership, thoughts.add a comment

Consumer insight is as much art as it is science and there are gazillions of ways to get to that elusive “a-ha!” moment. And the sun doesn’t always shine on TV. (OK, enough puns). Refreshing observations from an unusual place, Credit Suisse. Here’s some nice quotes from David McQuillen and links to the articles are below.
Sometimes people come to us so bogged down and weary of politics, policy, and internal navel-gazing that they just aren’t thinking very well. Helping them get out of that – helping them see differently, generate real insights into what will be best for the customer and best for the business.
I used to work in strategy consulting for Accenture. While all the other consultants were analyzing competitive forces, pricing, distribution, and the like, I was curiously looking at the quality of the customer experience and saying, “You know, if they just made it easier to buy from them, I bet they would be a lot more successful.”
I’d like to make it sound like we’re using rigorous science, but we make it up as we go along and stick with the things that work. You can do this stuff in two or three days – you don’t have to spend half a million dollars on research. Just go and observe.
Sources, image & links: Chief Marketer | Top 10 creative minds | Fast Company
it’s nice outdoors May 30, 2007
Posted by nicholas gill in account planning, brand, digital advertising, thoughts.add a comment
This is a great example of a clear proposition being executed in a highly creative way to make a huge (literally) impact in a usually staid medium.
Source: building brands.com
i couldn’t resist May 29, 2007
Posted by nicholas gill in mash up, star wars, user generated content, web 2.0.add a comment
spam the monkey | episode 3 May 29, 2007
Posted by nicholas gill in mash up, spam the monkey, star wars, web 2.0.add a comment
This time Spam must make a choice: will he turn to the dark side? See the mash up video here.
Created using the new mash up tool on the updated Star Wars site. Hours of fun.
take a look at my post bag May 29, 2007
Posted by nicholas gill in direct mail, integration, thoughts.add a comment

After sharing the heroic direct mail deeds of Shane Warne, here’s some more mail from my post bag over the last couple of weeks in a kind of dm review type thing.
DMA (Direct Marketing association) – those who remember will know that I have an alter ego in the shape of Ms Nicholas Gill. I have sent it back twice with amendments correctly marked up. They managed to correct the Nicola but my gender is still suspect. If they can’t get my title correct then the round file awaits (professional terminology there, folks). I have no idea what was in it, perhaps an invite to a door drop seminar?
HSBC bank - normally HSBC don’t tend to send my inserts/stuffers/crap with my statement but this time they do. Pleading with me to save the planet by opting for online statements. For every one who signs up to go paperless, they will plant a virtual tree. For every 20, they will plant a real tree. So far 123,000 have signed up and that means 6,000 trees. Two things wrong with this: 1) why does the bloody URL hsbc.co.uk/thevirtualforest go to HSBC homepage and make me click again (aaaargh) and 2) isn’t this the bank who made gazillions of profits last year? Couldn’t they fore-go the champers and caviar at the annual results this year and plant a real tree for every switcher?
Land Rover Discovery 3 – “oh yes” I think as the shiny metal CD-shaped case arrives clinking on the doormat. “Oh bugger ” I say out loud as it takes me an age to open the damn thing up (approx 1 minute). “Oh” I say in a deflated manner as I realise that despite the integration with the new (very nice) ATL campaign about film-makers using the motor as their most stable and trusted moving tripod, there is no actual footage on a cd in the pack. The metal casing is even embossed/debossed (I can never remember) with old-fashioned style film casing design. Surely a trick missed considering the miniscule cost of cd’s these days and the high likelihood of getting some good video? Sad, I discard the Discovery.
Volvo XC-90 – I always remember from my DM days a key KPI being “How many opened the piece?” The plastic outer was so hard to open I gave up.











